My Coverage

My Coverage

To get started, please enter the required fields below to download your coverage information.

Enter the contract/agreement number located at the top right of your service contract
OR
Enter the sales invoice number received on purchase receipt
Please enter a customer identification number or sales invoice number.
AND
Please enter a zip code.
Enter the zip code associated with your coverage
Please enter an email.
Please confirm the email.

If you experience any issues, please contact us us via our online form or give us a call at 1-800-867-2216.

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My Coverage FAQs

You can either:

  • Click View online by clicking MY COVERAGE. You’ll need your zip code and contract/agreement number or sales invoice number on hand.
  • Call our Customer Service Team at (800) 867 2216 to request a copy. Based on your preference, a Customer Service Representative will either mail or email you a copy.

Coverage varies by policy. Please refer to your terms & conditions. If you don’t have a copy you can download them online

If you have filed a Home Warranty claim a Fortegra Customer Service Representative has authorized service:

  • $75 nonrefundable service call fee
  • If the customer fails to be present during the appointed time or cancels the appointment while the service provider is in route, the customer is still responsible for the service fee.
  • The service provider will accept cash, check or credit/debit card.

Yes- you can cancel your service contract at any time. Please contact the store where you made your initial purchase.

Unfortunately, after a replacement has been processed for a specific item the service contract DOES NOT transfer to the replacement item. However, depending on your item you may be able to purchase a new service contract on the item at the time of replacement. This is dependent on the store’s policy where you purchased your original item(s).

As the customer, you are only responsible for paying shipping/delivery costs and taxes on the replacement item.