Track Claim

Claim Info

We’re here to help get your claim resolved as quickly as possible. Check the status of your claim by entering your information below.

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Claim Information

Review your information, view the status of your claim, or upload additional supporting documents.

Amanda Lee

10151 Deerwood Park Blvd
Indianapolis, IN 46229

(248) 555-5555
(248) 555-5555

Claim Number:

FF525-5424-586

Claim Status:

Pending

For additional information regarding claim status definitions, please refer to the Claim Tracking section under the FAQs.

Upload Documents

To help inform our review of your claim, we encourage you to upload photos of the covered item’s affected area(s). To upload photos and/or supporting documents, please click on “Select Files” or drag and drop images from your computer.

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Claim Tracking FAQs

Claim Status Definitions

Status Explanation
Pending This claim is currently 'open' and has not had any action or status change since submission.
Completed This claim is approved. Fortegra has paid the servicer for the customer or paid out a liability directly to the customer.
Declined Coverage has been denied due to the damage on the covered item not being covered under the Terms and Conditions of the extended service contract.
No service requested Either Fortegra is unable to contact the customer, or the customer has indicated they no longer require service.

Our goal is to resolve your claim as soon as possible. We have a team working diligently to ensure this goal is achieved. At the same time, we recognize each claim is unique. TRACK CLAIM to check on the status of your existing claim. Be sure to have your claim number handy.

Within 48 business hours.

Parts replacements are dependent on the store’s inventory where you purchased your item(s).

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