Track Claim

Claim Info

We’re here to help get your claim resolved as quickly as possible. Grab your service contract and let’s get started. Can’t find your contract? Select choose another method.

Please enter a claim number.
You can find the claim number at the top right of the contract. Need Help?
Please enter a last name.
Enter the last name contained in your service contract.

Claim Information

View the status of your claim, upload additional information or update your contact information.

Amanda Lee

10151 Deerwood Park Blvd
Indianapolis, IN 46229

(248) 555-5555
(248) 555-5555

Claim Number:


Claim Status:


For additional information regarding claim status definitions, please refer to the Claim Tracking section under the FAQs.

Upload Documents

To help inform our review of your claim, we encourage you to upload photos of the item’s affected area(s). To upload photos and/or other supporting documents please drag and drop files or click the "Select Files" button to select your files. After you have added your files, click the “Upload Files” button to upload them.

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Claim Tracking FAQs

Our goal is to resolve your claim as soon as possible. We have a team working diligently to ensure this goal is achieved. At the same time, we recognize each claim is unique. In order to keep you updated on the status of your claim you can visit Status of my claim (be sure to have your claim number)

Once your claim is reviewed and if service has been requested, it takes 2-3 days to schedule an appointment with a servicer.

Parts and/or a replacement are dependent on the store’s inventory where you purchased your item(s).

Browser Compatibility: We are committed to providing outstanding customer service to our diverse customer base. We recognize that our visitors may have various operating systems and internet browsers. The site supports most browsers, but works best with Internet Explorer. This site has no warranty of compatibility. If you have any trouble viewing the site or filing your claim, please contact us at 800-867-2216