Submit a New Claim


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Claim Info

We’re here to help get your claim resolved as quickly as possible. Grab your service contract and let’s get started. Can’t find your contract? Select another method.

Please select a method.
Please enter a Contract/Agreement Number.
Enter the contract/agreement number located at the top right of your service contract
Please enter a zip code.
Enter the zip code associated with your coverage
Please enter a sales invoice number.
Enter the sales invoice number received on purchase receipt
Please enter a zip code.
Enter the zip code associated with your coverage
Please enter a serial number.
Enter the serial number contained in your service contract.
Please enter a first name.
Enter the first name associated with your coverage
Please enter a last name.
Enter the last name associated with your coverage
Please Enter a Zip Code.
Enter the zip code associated with your coverage

Verify Contact Info

Please verify that your contact information is accurate. Changes can be made below before you submit your claim.

Amanda Lee

Contract/Agreement Number: FF525-5424-586 — Effective Date: October 17, 2016 — Expiration Date: October 17, 2016

Please Enter your Address.
Please Enter your City.
Please Select your State.
Please Enter your zip Code.
Please Enter a Valid Home Phone (10 digits).
Please Enter a Valid Work Phone (10 digits).

Product Information

Please select which item(s) you need to file a claim on.

Select Item Number Item Description Brand/Manufacturer Item Cost Model Serial No.
Mark Otto @mdo Otto @mdo
Jacob Thornton @fat Thornton @fat
Larry the Bird @twitter the Bird @twitter
Please select at least one item.
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Statement of Loss

Any person who knowingly and with intent to injure, defraud or deceive any insurer and files a statement of claim or any application containing false, incomplete or misleading information is guilty of a felony of the third degree.

Damage Information

Is the damage being reported related to the delivery of the item?

Please describe the damage.

Did you attempt to repair the damage? *

Please provide a description.

Please check all that apply.

Please describe the result.

Have you or do you plan on making a homeowner/renter insurance claim against this damage? *

I VERIFY THAT THE INFORMATION ON THIS SERVICE REQUEST IS ACCURATELY DOCUMENTED AND I UNDERSTAND THE INFORMATION SUBMITTED WILL BE USED TO PROCESS THIS SERVICE REQUEST

After completing the required boxes, press "Submit" to register your claim.

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Claim Filing FAQs

To start a claim, you will need your zip code and either your contract/agreement number or sales invoice number. If you don’t have either of these on hand, you can look up your record using your zip code and full name.

Next, you will need to provide the following:

  • Description of item issue
  • A picture of the entire item
  • A picture of the item issue

For Appliance, Electronics, and HVAC claims, you may also be asked to provide the following to your customer service representative:

  • Item’s manufacturer and model
  • Item’s serial number

You can quickly and easily file a claim either online or by phone.

ONLINE (5 minutes)
To get started, click FILE A CLAIM. Available 24/7.

BY PHONE (15 minutes)
Call 800 867 2216 to speak with a Customer Service Representative. Available Monday through Friday, 8 AM - 5 PM EST.

Not a problem! We can locate your plan using your name and zip code.

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