Submit a New Claim

Claim Info

We’re here to help get your claim resolved as quickly as possible. Grab your service contract and let’s get started. Can’t find your contract? Select choose another method.

Please select a method.
Please enter a certificate number.
You can find the certificate number at the top right of the contract
Please enter a zip code.
Enter the zip code contained in your service contract.
Please enter a sales invoice number.
Enter the sales invoice number contained in your service contract.
Please enter a zip code.
Enter the zip code contained in your service contract.
Please enter a serial number.
Enter the serial number contained in your service contract.
Please enter a first name.
Enter the first name contained in your service contract.
Please enter a last name.
Enter the last name contained in your service contract.
Please Enter a Zip Code.
Enter the zip code contained in your service contract.

Verify Contact Info

Please verify that your contact information is accurate, changes can be made below before you submit your claim.

Amanda Lee

Certificate Number: FF525-5424-586 — Effective Date: October 17, 2016

Please Enter your Address.
Please Enter your City.
Please Select your State.
Please Enter your zip Code.
Please Enter a Valid Home Phone (10 digits).
Please Enter a Valid Work Phone (10 digits).

Product Information

Please Select Item Number Item Description Brand/Manufacturer Item Cost Model Serial No.
Mark Otto @mdo Otto @mdo
Jacob Thornton @fat Thornton @fat
Larry the Bird @twitter the Bird @twitter
Please select at least one item.
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Statement of Loss

Any person who knowingly and with intent to injure, defraud or deceive any insurer and files a statement of claim or any application containing false, incomplete or misleading information is guilty of a felony of the third degree.

Damage Information

The damage being reported is related to the delivery of the item?

Please provide a description.
Please describe the damage.

Did you attempt to repair the damage? *

Please provide a description.
Please describe the result.

Have you or will you make a Homeowner/renter insurance claim against this damage? *

I VERIFY THAT THE INFORMATION ON THIS SERVICE REQUEST IS ACCURATELY DOCUMENTED AND I UNDERSTAND THE INFORMATION SUBMITTED WILL BE USED TO PROCESS THIS SERVICE REQUEST

After completing the required boxes, press the Submit button to register your claim.

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Claim Filing FAQs

FOR FURNITURE CLAIMS:

  • A billing and shipping address
  • Item description
  • A description of item issue
  • 1 picture of the entire item
  • 1 picture of the item issue

FOR APPLIANCE, ELECTRONICS, HVAC CLAIMS:

  • A billing and shipping address
  • The item’s manufacture and model
  • The item’s serial number
  • 1 picture of the entire item
  • 1 picture of the item issue

ONLINE
Less than 5 mins, to get started click FILE A CLAIM

BY PHONE
Less than 15 mins. Call 800-867-2216 to speak with a Customer Service Representative. Customer Service Representatives are available by phone Monday-Friday, 8 am – 5 pm EST

Not a problem! We can locate your account with:

  • An associated phone number, or
  • An associated address

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